Automated car parking system at Bao Viet Insurance building in Hanoi
Automated car parking system at Bao Viet Insurance building in Hanoi
  • Address: 7 Ly Thuong Kiet Street, Hoan Kiem District, Hanoi

  • Brand/model: 1 AJ Best Parking automated parking system (84 vehicles) – 28 sedans and 56 SUVs

Project information

Boasting a prime location in the heart of Hoan Kiem District, the Bao Viet Building offers million-dollar views overlooking Hoan Kiem Lake. With its elegant design and well-integrated infrastructure, the building provides an impressive working environment for businesses and major domestic and international organizations. In particular, the installation of a smart parking system in Hoan Kiem District further enhances the building’s value and convenience, optimizing space while ensuring the safety of vehicles belonging to clients and employees.

Bao Viet Insurance Building in Hoan Kiem, Hanoi
Bao Viet Insurance Building

Challenges raised by the investor

  • Installation address: No. 7 Ly Thuong Kiet Street, Hoan Kiem District, Hanoi

  • Project type: Office complex for lease

  • Scope of work: Design, supply, and installation of the automated parking system, car lift, and vehicle access control system

Viet Chao’s solution

  • Brand: Best Parking (South Korea)

  • Model: AJ Best Parking

  • Site area: The building has a total built-up area of approximately 9,400 m², office space of 5,200 m², and basement space of 1,000 m².

  • System designed: One AJ Best Parking automated parking system with a capacity of 84 vehicles, including 28 sedans and 56 SUVs.

  • Actual implementation year: 2019

Challenges in installing the smart parking system in Hoan Kiem

Site conditions

Challenges

The investor had not yet completed the construction of the car lift pit, raising concerns for the contractor about the installation schedule.

Solutions

To ensure the project progresses according to the contract signed by both parties, we proposed the following specific measures:

  • Complete the construction work, including concrete infill and waterproofing of the lift pit, in accordance with the drawings approved by the investor.

  • Provide a clean, unobstructed area in front of the car lift shaft for equipment staging and installation.

  • Supply the main power connection for the automated parking system so the contractor can complete testing, electrical connections, and commissioning.

Lessons learned

Close coordination between the investor and the contractor throughout project implementation is essential. Completing the construction work on time helps maintain the installation schedule and reduces unnecessary concerns for the contractor. In addition, both parties should establish a clear, detailed plan for promptly addressing any issues that arise and strengthen communication to ensure they have complete information about project progress and requirements. Transparency in information sharing and accountability contributes significantly to maintaining the project schedule and construction quality.

Impact of the COVID-19 pandemic (1)

Challenges

The COVID-19 pandemic significantly disrupted construction activities, particularly the movement of project personnel and technicians between locations. Gathering workers in crowded areas also increased the risk of disease transmission.

Solutions

  • Although the pandemic was an unavoidable challenge, Viet Chao continued to make every effort to carry out construction and installation work while maintaining the planned handover schedule.

  • During the nationwide lockdown, our temporary plan was to suspend construction for two weeks. The situation would then be reassessed, and appropriate adjustments would be made based on actual conditions.

Impact of the COVID-19 pandemic (2)

Challenges

Due to the COVID-19 pandemic, the manufacturer’s specialist, who was responsible for inspecting the electrical connections and programming the automated system with support from our technicians, was unable to travel to Vietnam because the country had imposed strict restrictions on foreign entry.

Solutions

  • As the contractor’s representative, we proposed that the manufacturer’s specialist provide remote support via TeamViewer or Zoom to ensure the project remained on schedule.

  • Viet Chao committed that changing the specialist’s working arrangement to remote support would not affect the quality of the products specified in the signed contract.

Lessons learned

Flexibility and creativity in responding to unexpected situations are essential. Switching from in-person work to remote collaboration helped maintain the project schedule while ensuring product quality.

This experience highlights the importance of adopting technology and online solutions in modern project management, particularly during emergencies such as a pandemic. Furthermore, maintaining regular and effective communication among all stakeholders is necessary to resolve issues promptly and prevent disruptions to the project schedule and quality.

Advantages of installing the smart parking system in Hoan Kiem

Coordination between both parties

According to the project schedule, the equipment for the automated parking system had been mechanically installed to a substantial degree, along with the related auxiliary works. However, to connect the electrical systems and bring the equipment into safe and efficient operation, we sought the investor’s approval and proactively proposed the following measures:

  • Provide a stable, permanent power supply using a Cu/XLPE/PVC 4 × 50 + 10 mm² cable to the main control cabinet of the car lift system, in accordance with the design drawings approved by the investor, enabling the contractor to test and commission the system.

  • Expedite the completion of masonry and plastering, including finishing the door-frame openings at the landings of both car lifts.

  • Install a floor drainage pump system on basement level B2 to protect personnel and equipment before, during, and after electrical testing.

  • Install access doors with locks to ensure security and protect the equipment while preparations for electrical connections are underway.

Shortly after submitting our proposals, we received the investor’s response, and the outstanding work was completed promptly. The sooner the investor completed these items, the more effectively we could minimize risks and prevent potential issues. We sincerely appreciate the investor’s continued support throughout the installation of the smart parking system at the Bao Viet Insurance Building in Hoan Kiem District.

Photos and videos of the smart parking system before operation

Bao Viet Insurance Building parking system before commissioning
Project before commissioning

Read more: AJ automated parking systems

With over 20 years of experience in the industry, Viet Chao Joint Stock Company has continuously developed and refined its smart parking solutions across a wide range of projects. Each project presents unique challenges, enabling us to gain valuable experience and continuously improve our technical expertise and service quality. Customer satisfaction remains our benchmark for success.

If you are interested in smart parking solutions, please contact our hotlines for detailed consultation: Sales – 0898 552 888 / Technical support – 0906 007 700. Viet Chao is committed to providing optimal solutions tailored to the specific requirements of each project.